Foundations of Social Media Marketing

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About Course

A university-module-style introduction to social media marketing, built on the four zones framework used in Tuten and Solomon’s Social Media Marketing and the research behind it. 11 modules and quizzes covering the social media environment, the social consumer, influence and networks, strategy and tactical planning, the community, publishing, entertainment and commerce zones, and analytics and metrics.

Level
Written at Level 4. Measured against the same sixteen published UK module specifications, this course covers every topic in a first-year university social media marketing module — the social media concept, strategy and planning, content, social advertising, community and engagement, measurement, and ethics. Assessment here is a quiz rather than a university assignment, and the course carries no academic credit. See how we checked.
What this course covers

Written at Level 4. Every topic below was checked against the same sixteen published UK university module specifications. Social media is a newer subject than marketing principles and is taught in fewer modules, so the numbers here are smaller — that is a fact about the sample, not about the coverage.

Topic Taught in Yr 1 Yr 2 Yr 3
Ethics and sustainability 11 of 16 4 4 3
Digital marketing 4 of 16 1 2 1
The social media concept 3 of 16 1 1 1
Community and engagement 3 of 16 1 1 1
Social media strategy and planning 2 of 16 1 – 1
Measuring social media 2 of 16 1 – 1
Content marketing 2 of 16 1 1 –
Social advertising 2 of 16 1 1 –

Taken together, this course covers the complete topic set of three university social media modules in the sample: one first-year, one second-year and one final-year.

Coverage means the topics taught, checked against published module specifications. It does not mean equivalence. A university module is 100 to 200 hours of study with a reading list, seminars and a marked assignment. This course is ten hours and is assessed by quiz. It carries no academic credit.

Read the research, with every source.

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What Will You Learn?

  • Describe the social media environment, and be honest about what it can and cannot do for a business
  • Explain how social media consumers behave, and why reach is not the same as influence
  • Map networks and influencers, and trace how an idea actually spreads
  • Build a social media strategy that follows from business objectives rather than platform fashion
  • Turn that strategy into a tactical plan with a content calendar and a budget
  • Work confidently across the four zones: community, publishing, entertainment and commerce
  • Choose analytics and metrics that measure outcomes rather than vanity

Course Content

Module 1: The Social Media Environment

  • The Social Media Environment
  • Module 1 Quiz: The Social Media Environment

Module 2: The Social Media Consumer

Module 3: Networks, Influencers and the Flow of Ideas

Module 4: Social Media Marketing Strategy: The Seven-Step Plan

Module 5: Tactical Planning: The Five Questions Every Social Media Plan Must Answer

Module 6: The Social Community Zone: Building Relationships, Not Just Followers

Module 7: The Social Publishing Zone: Channels and the Content Value Ladder

Module 8: The Social Entertainment Zone: Games, Music, Video and TV

Module 9: The Social Commerce Zone: Reviews, Ratings and the Zero Moment of Truth

Module 10: Social Media Analytics: Monitoring vs. Listening

Module 11: Social Media Metrics: The DATA Framework