Answer – Marketing in a Credit Credit Crunch

• Lesson
• Exercise
• Answer

This is the suggested answer to the Marketing in a Credit Crunch exercise on Colorado Ricardo Mountain Bikes.

Resist Cutting Price

Cutting price would undermine the durability-led premium positioning built up over years, and margins are already thin at 4.2% – a price cut could tip the business toward loss rather than protect volume.

Reframe the Message as Value, Not Luxury

Rather than discounting, Colorado Ricardo should emphasise durability as long-term value for money – a bike that survives years of rough terrain costs less over time than repeatedly replacing a cheaper one, a message that resonates more, not less, when budgets are tight.

Prioritise Retention Over Costly Acquisition

Marketing spend aimed at winning entirely new customers is expensive and riskier in a downturn; focusing on the loyal existing customer base identified in the SWOT exercise costs less and is more likely to convert.

Reconsider the Timing of the E-Mountain-Bike Launch

Given the margin-of-safety concerns raised in the Contribution Analysis exercise, a credit crunch is a reasonable trigger to delay the $600,000 e-mountain-bike investment until demand conditions improve, rather than cancelling it outright.

This ties directly to the thin margin of safety identified in the Contribution Analysis exercise.