Answer – Core Competences

This is the suggested answer to the Core Competences exercise on Colorado Ricardo Mountain Bikes.

Core competences: valuable, rare and hard to imitate, opening access to a range of markets

What Is Colorado Ricardo’s Core Competence?

It is tempting to point at the factory as the core competence, but the factory is just a resource – a building anyone with enough capital could buy. The real core competence is Ricardo’s accumulated hand-building and frame-durability expertise: the specific know-how, refined through years of trial and error, that makes a Colorado Ricardo bike survive terrain that breaks other bikes.

Testing It Against the Three Criteria

Valuable – durability is precisely what serious off-road riders pay a premium for, so this competence directly drives what customers value. Rare – small competitors lack Ricardo’s specific design know-how, and mass manufacturers optimise for cost and volume rather than ruggedness, so few rivals have built the same expertise. Hard to imitate – it was built through years of iterative failure and refinement, which is difficult for a new entrant to shortcut.

Where Else Could It Be Leveraged?

An e-mountain bike is the most credible next market: it still needs a frame built to survive rough terrain, so Colorado Ricardo’s durability expertise transfers directly, even though the electrical components are new to the business. A move into an unrelated category, such as apparel, would not draw on this competence at all.

Key point: a genuine core competence should open access to a range of markets, not just support the one product it was built for – which is exactly why it is worth identifying before deciding where a business should expand next (Prahalad and Hamel, 1990).

This is a useful check on the options raised in the Ansoff’s Matrix exercise – a growth option that draws on a genuine core competence carries less risk than one that does not.