Answer – Value Chain Analysis

This is the suggested answer to the Value Chain Analysis exercise on Colorado Ricardo Mountain Bikes.

Porter's Value Chain: primary and support activities

Primary Activity: Operations

Colorado Ricardo’s hand-building process is the primary activity most worth protecting and investing in, since it is the direct source of the durability that differentiates the brand. Any move into e-mountain bikes should keep this process intact rather than switching to a faster, lower-cost assembly method that would undercut the brand’s core promise.

Support Activity: Procurement

Battery and motor components for an e-mountain bike come from a small pool of specialist suppliers, which was already flagged as a source of supplier power in the Five Forces exercise. Investing in procurement – securing better terms, or qualifying more than one supplier – directly reduces that risk before it becomes a cost or availability problem.

Key point: competitive advantage comes from how a business’s linked activities are configured together, not from any single activity in isolation – strong operations mean little if weak procurement leaves the business exposed on cost or supply (Porter, 1985).

This links directly to the supplier risk identified in the Five Forces exercise – value chain analysis shows exactly where inside the business that external risk needs to be managed.