Exercise – eMarketing Product

This exercise asks you to apply eMarketing Product thinking to Colorado Ricardo Mountain Bikes.

The Scenario: Colorado Ricardo Mountain Bikes

Colorado Ricardo Mountain Bikes was founded by Ricardo Francisco, a keen off-road cyclist who grew frustrated with bikes breaking down under the strain of the Colorado mountains. After years of trial and error, he built a bike tough enough to survive the terrain and named it the “Colorado Ricardo”. Word spread quickly among local riders, and Ricardo gave up his day job to build and sell bikes full-time from a small workshop outside Denver.

Colorado Ricardo currently sells its bikes through word-of-mouth and a handful of independent bike shops, with no real website beyond a basic contact page.

Your task: Suggest two ways Colorado Ricardo’s website could use digital product features – such as a build configurator, customer reviews, or video demonstrations – to support the e-mountain-bike launch differently from a traditional printed catalogue.

eMarketing product: how digital changes the product experience

Once you have drafted your own answer, compare it with Marketing Teacher’s suggested answer.